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Select a panel below to access useful information in case of an emergency


Cllr. Ian Kinghorn (Tuttington)

Cllr Jeremy Hickling (Burgh Next Aylsham)
01263 731042
07876 254334

  • Call 999  for a life-threatening medical emergency, and ask for an ambulance
  • Call 111  if you urgently need medical help or advice but it’s not a life-threatening situation. See further advice for surgery out of hours care by following this link
  • Call 01263 733331 for Aylsham Market Surgery or go to their website by following this link

In the event of a powercut, call 105 and you will be able to report or get information about powercuts in our local area.

If you have an emergency to report call UK Power Networks as soon as possible on 0800 31 63 105 or 105 – free to call from a landline or a mobile phone. Please treat electricity cables as live, stay away and call UK Power Networks immediately. If you see electricity lines that are down or causing significant risk to the public please call 999.

Further information and advice can be found on the UK Power Networks website.

If you have a water leak, contact Anglian Water either by phone by calling 0800 771 881 or online by following this link and pressing their menu at top left.

Select a section below to read further advice and help


Just a reminder from the NHS in Norfolk and Waveney about how to help us help you this winter.

All of us should be making sure our medicine cabinets are stocked. It’s also sensible to order any regular medicines you need in good time so you don’t run out, taking care to only order what you need.

But if you do feel poorly, seek advice from your local pharmacist before it gets worse.

If it’s urgent, then a call to your GP or NHS111 is the next step, and they’ll advise you what to do.


Common sickness bugs

Suffering from norovirus or other common sickness bugs? Don’t spread it around by visiting your GP or other public places. Stay at home and rest. #HelpUsHelpYou

Find more advice here


HomeFirst – your bed is the best bed!

None of us want to go into hospital or a care bed, but if we do it’s good to get home if we can. The NHS and social care across all of Norfolk and Waveney are stressing that if someone needs a hospital or temporary care bed they will get one, but our aim is always to help people get back home as soon as possible. This is because older people in particular can lose independence rapidly. Being back home can also help a speedier recovery. So if you know a friend or relative, particularly if they are older, who has to go into hospital it would be kind to make sure they have all they need to get back home, including checking the heating works and they will have food in the house, the washing is done and they feel OK.


New Year, New You

With the start of a New Year people’s thoughts turn to getting fit and improving their health. To stay healthy or improve health, adults need to do two types of physical activity each week: aerobic and strength exercises.

How much physical activity you need to do each week depends on your age. Adults aged 65 or older who are generally fit and have no health conditions that limit their mobility should try to be active daily by doing at least 150 minutes of moderate aerobic activity such as cycling or walking, and strength exercises on two or more days a week.

Why not join a local walking group, go for a swim or join a local class, your library should have information about groups near you.

There are many local services that can enable older people to be more active. A wealth of information can be found through the Norfolk Community Directory.